Mercedes-Benz GenuineParts vs non-genuine parts.
Fake King. Really funny. Counterfeit spare parts. Not funny.
Counterfeit spare parts are a safety hazard.
For us, your safety has first priority. That's why Daimler AG consistently takes action against counterfeit products. Because, unlike counterfeit watches or luxury handbags, fake spare parts endanger more than just the brand owner's reputation, but the customers' safety as well.
Deceptively realistic.
At first sight, genuine and pirate spare parts very often look virtually identical. Thus a fake spare part can sometimes hardly be told apart from a Mercedes-Benz GenuinePart – and yet it can be extremely dangerous. Because what distinguishes them may have serious consequences for your safety. This is clearly evidenced through the exhaustive product testing that Daimler regularly carries out on different fake products. The results are shocking. Which is why a Mercedes-Benz team operating worldwide takes action against product pirates and tracks down imitations.
Criminal schemes.
The counterfeiting business is now backed by a gigantic criminal industry that causes major economic damage: the counterfeiters pay no taxes, pay no attention to working conditions and endanger jobs with the original parts manufacturers.
This is how you can protect yourself.
In many cases a fake can hardly be told apart from a genuine spare part, and its price is not a safe criterion, either. However, you can be careful whom you get the spare parts from.
- Always trust your authorised Mercedes-Benz local distributor or service partner for Mercedes-Benz GenuineParts.
- Be careful with dubious products or questionable offers. Counterfeit products are often offered on the Internet. Highly visible and aggressively-advertised offers can often be an indication that you are in the presence of fake products.
- Advise the trademark protection team of Daimler AG of any cases of counterfeit products. This way you will be helping us to consistently combat product falsifications and guarantee safety for yourself and all other customers.
If you become aware of fakes, please send a message to dialog@daimler.com stating as reference "trademark protection"
Thank you very much for you cooperation.